Менеджер у соціальній сфері з питань психологічної підтримки, MHPSS Specialist

To send your CV and to respond to the vacancy, please fill in INTERSOS Application

INTERSOS Ukraine is a subdivision of the international humanitarian organization INTERSOS.

We provide support to victims of emergencies, armed conflicts and natural disasters with particular attention to the most vulnerable categories: children, women, elderly people, displaces persons, who were forced to flee their homes and moved to safer places and also to those who cannot leave the dangerous regions and are under constant threat.

INTERSOS teams are present in Odesa, Dnipro, Kharkiv and now expand their activities in Mykolayiv and Kherson.

INTERSOS Ukraine provides economic, humanitarian and medical aid, psychological support, organizes educational activities, gives medicines and equipment to the hospitals, provides shelter and ensures basic human needs. During one year of our work in Ukraine we provided support to more than 100 000 people. 75 000 of them received aid in the sphere of protection, prevention and emergency care. 3 000 medical consultations were carried out in remote regions, which are not covered by the official heath care system. 49 medical institutions received medicines, medical devices and equipment.

We are opening a vacancy of the Mental Health and Psychosocial Support (MHPSS) Specialist in Kyiv/ Odesa/ Kharkiv or Mykolaiv

Duration of contract — till 31/12/2025 with possibility of extension

All INTERSOS employees are expected to perform their roles and responsibilities according to the INTERSOS charter of values, code of ethics, PSEA and Child Protection policies. The job description is mandatory for all positions within INTERSOS and shall be signed by the employee within the first week of employment

Main purpose

Support the Protection Coordinator in defining, supervising and implementing the MHPSS component of the protection programme.

Provide technical guidance and advices to protection staffs, ensuring that specific MHPSS components of the programme are delivered according to internal guidelines and in line with international standards and principles, in order to achieve the mission’s goals effectively, according to INTERSOS human resources vision and values.

Reporting to:

(Hierarchical): Protection Coordinator

(Functional): Protection Coordinator

Tasks:

Coordination

  • Contribute to the design of the protection strategy of the mission and provide technical support and assistance for the implementation of the MHPSS activities through the proper tools and methodologies
  • Design and revise MHPSS interventions and activities that are AGD sensitive and ensure AGD and context appropriateness in addressing CP, GBV and other protection issues
  • Ensure that vulnerable/at risk individuals are promptly and safely identified and referred
  • Draft and revise MHPSS SOPs
  • Develop standard MEAL tools and indicators to measure the impact, effectiveness and quality of MHPSS interventions for children, adults and people with disabilities, and ensure the piloting and standardization of these tools. Increase and enhance MHPSS programme monitoring and evaluation, and determining impact
  • Perform trends analysis on prevailing protection concerns in each mission location for tailored intervention
  • Work with the CP and GBV specialist to strengthen PSS in case management providing guidance on identifying issues, empathy, session structure and referral
  • Monitor progress on individual cases documented by the psychologists, maintaining strict protocols for confidentiality and consent
  • Collaborate with Case Management and medical teams to ensure proper collaboration in referral procedures
  • Lead, mentor, guide and monitor regularly the psychologists teams establishing standard process and procedures for beneficiaries support and develop standard tools for measuring progress
  • Design and develop a MHPSS Toolkit with appropriate resources and guidelines to provide structured and unstructured MHPSS for children and adults
  • In coordination with the Protection Coordinator support to contextualize and adapt internal and global guidelines, guarantying that are known by relevant staffs
  • Ensure cohesion and harmonization of MHPSS activities, tools, guidelines and services across the different projects strategy
  • In coordination with the Protection Coordinator deliver trainings and workshops to protection staffs to build skills on MHPSS topics. Develop training materials according to national policies and international standards
  • Support the Protection Coordinator to deliver trainings and workshops to non-protection staffs to build skills and knowledge of Staff Care, Mental Health, PFA and other topics relevant to all sectors
  • In coordination with the Protection Coordinator assess MHPSS needs and gaps of target populations in current and future areas of operations. Analyse regularly the status of protection activities and inform the programme accordingly
  • In line with the current protection strategy of the mission and in coordination with the Community Engagement Specialist design and develop a community-based approach to MHPSS
  • In coordination with the Protection Coordinator support in the development of a harmonised structure for group PSS, emotional support groups, awareness-raising and community outreach/engagement components across the mission
  • Contribute to the maintenance of an up-to-date service mapping of the service providers operating in the area and take proactive actions to remain informed about the available services for referral and coordination
  • Support the Protection Coordinator to ensure that protection data are collected, archived, processed, analyzed and disseminated in ethical modalities guarantying the confidentiality and the respect of internal data protection protocols. Maintain and update the MHPSS platforms for synchronization of data protection management and reporting
  • Under the supervision of the Protection Coordinator undertake regular field monitoring visits and provide tools to monitor the quality of programme implementation
  • Provide technical support to the psychologists for individual cases affected by crisis, GBV survivors, child protection cases, etc.

Networking and partnerships

  • Maintain collaborative working relationships with relevant clusters and related working groups at national and/or field level and guarantee compliance to the eventual monthly cluster reporting requirements
  • Represent INTERSOS in MHPSS in meetings and share best practices and lessons learnt
  • Act as focal point in the protection cluster for the MHPSS technical working group
  • In coordination with the Protection Coordinator ensure that main MHPSS concerns are brought to relevant stakeholders to advocate the respect of human rights and guarantee the minimum protection standards
  • Network with MHPSS leaders of other missions and other organizations to share best practices and resources

Requirements

  • University degree in Psychology is preferred, Social Work, Social Science, Human Rights, International Humanitarian Law or other fields related to social development and humanitarian work is acceptable.
  • Preferable master’s degree in a related field
  • Minimum 3 years work experience in the sector, NGO experience is an advantage.
  • Fluency in English is mandatory.
  • Computer literacy (Word, Excel, PowerPoint)
  • Strong theoretical, technical and practical knowledge of MHPSS
  • Demonstrated ability to work in humanitarian context (experience with IDPs is an asset)
  • Very good understanding of protection, human rights law and international humanitarian rights and principles
  • Excellent analytical and reporting skills on protection and human rights
  • Experience in proposal writing is an asset
  • Flexibility and ability to work in insecure, stressful and hardship environments
  • High confidentiality, respect and non-discriminatory attitude
  • Diplomatic skills in networking with partners, authorities and donors
  • Ability to work under pressure and meet deadlines
  • Strong time management, resourcefulness and attention to detail
  • Excellent interpersonal and communication skills and ability to work and integrate into a multicultural team
  • Commitment to INTERSOS principles

Our benefits:

  • Official employment according to the Labour Code of Ukraine
  • Medical insurance and life insurance
  • Working hours: 09.00−18.00
  • Provision of equipment for work (laptop, telephone, compensation for mobile communication costs)
  • Opportunity to study and develop in the humanitarian sphere
  • Opportunity to get an experience of working for international organisation
  • Work with the team of colleagues to achieve great goals.

INTERSOS is committed to building a diverse workforce by promoting diversity in the Organization, which will bring wealth and represent the organization in its differences; candidates must be treated equally when it comes to the selection process, criteria and inclusion.

!!! To participate in the selection process please send your CV in English (preferably) and fill in the form here: INTERSOS Application