Requirements
- Experience in Affiliate of at least 6 months;
- Deep understanding of the iGaming vertical;
- Excellent communication skills and ability to effectively communicate with partners and colleagues in both Russian and English;
- Analytical skills and ability to extract useful information from extensive data;
- Excellent command of office programs (MS Office and Google Docs);
- Ability to work in a team and meet deadlines.
Will be plus
- Knowledge of Portuguese, Spanish and other languages will be a big plus.
Soft Skills
- Flexibility and ability to work in a fast paced and dynamic environment;
- Receptive to feedback, including negative feedback;
- Ability to articulate thoughts concisely both verbally and in writing;
- Patient and prepared for repetitive tasks;
- Meticulous and attentive to details;
- Capable of independently seeking, researching, and analyzing information;
- Initiative and execution-oriented.
Responsibilities
- Communication review according to internal regulations, instructions, and company policies;
- Compilation of detailed reports for each reviewed dialogue;
- Compiling service quality reports, with recommendations for improvement.
- Providing feedback to managers and TL based on review results, including constructive recommendations for enhancing communication effectiveness and quality.
- Systematic monitoring and response to changes in partner requirements and needs.
Our benefits to you
